RubiFEEDBACK

Hear how your community really experiences your agency.

RubiFEEDBACK turns real interactions and stakeholder input into structured, trackable feedback you can act on, so trust becomes something you measure, not guess at.

Request a demo How it works

The impact we deliver.

More responses than paper or email surveys.
Real-timeSentiment across your community.
HoursTo spot a recurring issue, not weeks.
100%Of feedback in one place.

The problems it solves.

Most agencies guess at how the community feels. RubiFEEDBACK replaces the guesswork with a structured signal.

No structured channel

Community input arrives scattered across calls, emails, and social media.

Issues surface late

Recurring problems are not visible until they have grown.

No sentiment view

There is no way to see how the community feels over time.

Feedback goes nowhere

Residents share concerns and never hear back.

No accountability

No record of what was raised and what changed.

Low response

Traditional surveys get ignored.

You cannot improve trust you cannot measure.

Most agencies guess at community sentiment. RubiFEEDBACK replaces the guesswork with a clear, structured signal.

Ask

Trigger surveys after interactions and gather structured input from the stakeholders you serve.

  • Post-interaction surveys
  • Stakeholder panels
  • Multilingual delivery

See the signal

Track sentiment over time and by unit, area, or program, so the pattern is obvious, not anecdotal.

  • Trends over time
  • Segment by unit or area
  • Benchmarks

Close the loop

Route issues to owners and report progress back to the public you serve.

  • Route issues to owners
  • Track responses
  • Report to the public

Turn sentiment into something you can act on.

01

Ask

Trigger surveys after interactions and to your stakeholders.

02

Measure

See trends, segments, and benchmarks clearly.

03

Act

Route issues, respond, and report outcomes back to the community.