One platform to deliver law enforcement services online.

Citizen & Business Crime ReportingCitizen & Business Crime ReportingwithRubiREPORT Bulletin ManagementBulletin ManagementwithRubiALERT Property & Person RegistryProperty & Person RegistrywithRubiREGISTRY SMS ReferralsSMS ReferralswithRubiMESSAGE Community FeedbackCommunity FeedbackwithRubiFEEDBACK Retail Partner ReportingComing soonRetail Partner ReportingwithRubiPARTNERS Investigative IntelligenceComing soonInvestigative IntelligencewithRubiINTEL Video Meeting SystemComing soonVideo Meeting SystemwithRubiCONNECT

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Field-tested across North America.

Rubicon expands accessibility, improves efficiency, and aligns with public expectations in today's digital age.

Chad Maxwell, Deputy Chief · Cornwall Police Service

Population 48,000 · 93 sworn members

This upgraded platform reflects our commitment to using modern technology to enhance public safety, improve efficiency, and provide our community with user-friendly tools.

Douglas County Sheriff's Office

Population 399,000 · 288 sworn members

Projects like this showcase what innovation brings to the table to help decrease operational costs and maximize efficiencies.

Chief Denis Lavoie · Timmins Police

Population 45,000 · 96 sworn members

What agencies have achieved with Rubicon.

1.5⁺ hrs

Saved per eligible call for service.

From ~2 hours of traditional response to about 30 minutes with the online response.

20%⁺Calls for service handled online.

More eligible non-emergency demand handled without frontline response.

75%⁺Faster report turnaround.

Agencies are responding to online reports in hours instead of days.

2×⁺Higher clearance rates.

Better information, faster connections, and more evidence available to investigators.

25%⁺Higher community satisfaction.

Compared with previous online reporting solutions.

How Rubicon makes online service delivery work.

We work alongside your team to bring the right services online and build them into day-to-day operations.

Bring the right services online

Community access & referrals

Help your community find the right online service.

WebsiteSocial mediaPhone referralsSMS referralsEmail referrals

Intake & workflow

Configure how information, evidence, and recordings flow through the service.

EligibilityFormsEvidenceRecordingRoutingReview queues

Build them into day-to-day operations

SOPs & training

Define the roles, SOPs and training needed to run the service day to day.

SOPsRolesEscalationsCall takersReviewersSupervisors

Downstream integration

Connect each service to the systems and processes your agency already relies on.

RMSDEMSCADDisclosureAnalytics

Continuous improvement

Review performance with supervisors and program owners, then improve the service over time.

Referral ratesCompletion ratesResponse timesProcessing timesSatisfaction

How Rubicon makes online service delivery work.

We work alongside your team to bring the right services online and build them into day-to-day operations.

Bring the right services online

Community access & referrals

Help your community find the right online service.

WebsiteSocial mediaPhone referralsSMS referralsEmail referrals

Intake & workflow

Configure how information, evidence, and recordings flow through the service.

EligibilityFormsEvidenceRecordingRoutingReview queues

Build them into day-to-day operations

SOPs & training

Define the roles, SOPs and training needed to run the service day to day.

SOPsRolesEscalationsCall takersReviewersSupervisors

Downstream integration

Connect each service to the systems and processes your agency already relies on.

RMSDEMSCADDisclosureAnalytics

Continuous improvement

Review performance with supervisors and program owners, then improve the service over time.

Referral ratesCompletion ratesResponse timesProcessing timesSatisfaction

Problems with the current service delivery model.

Phone & in-person channels

Too much routine service still depends on phone calls and in-person response.

Call-taking capacity

Non-emergency calls consume valuable call-taker time.

Frontline capacity

Low-priority incidents pull officers from higher-priority calls and proactive work.

Community access

Language, accessibility and convenience can make service harder to access.

Existing online tools

Existing online services are often hard to find and use, and disconnected from the workflows behind them.

Community adoption

Hard to find, use, and consistently refer people to.

Information quality

Incomplete information and evidence create follow-up and rework.

Fragmented workflows

Staff manually bridge intake, review, records, evidence, disclosure, and downstream systems.

Explore the products.

Solve your agency's most pressing challenge today. Expand to address more as your needs evolve.